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Sunset Travel & Cruise
Chicago IL, USA
Manny’s Top stock Picks Manny ‘s Stock
2 months ago
Ryan was the best travel agent my family and I ever had . Ryan was very courteous and professional.We went to the Bahia Príncipe Resort in Tulum, Mexico and Ryan answered all of many questions. I will always call Ryan at Sunset Travel and Cruise .for our vacations plans .
Manny’s Top stock Picks Manny ‘s Stock
2 months ago
Ryan was the best travel agent my family and I ever had . Ryan was very courteous and professional.We went to the Bahia Príncipe Resort in Tulum, Mexico and Ryan answered all of many questions. I will always call Ryan at Sunset Travel and Cruise .for our vacations plans .
jaber al jaber
2 months ago
This was by far the worst travel agency I have ever dealt with. I paid one of the highest prices expecting premium service, but instead I received a ticket with extremely restrictive conditions—I couldn’t change my flight, couldn’t get a refund, and was never informed of these limitations before purchasing.
What made the experience even worse was the customer service. Every time I asked for help, no one was willing to assist me or provide a reasonable solution. The staff showed no concern for their customers and offered no meaningful support.
I feel completely misled and disappointed. Paying premium prices should come with premium service, not hidden restrictions and terrible customer support. I will never use this agency again, and I strongly advise others to avoid booking with them.
What made the experience even worse was the customer service. Every time I asked for help, no one was willing to assist me or provide a reasonable solution. The staff showed no concern for their customers and offered no meaningful support.
I feel completely misled and disappointed. Paying premium prices should come with premium service, not hidden restrictions and terrible customer support. I will never use this agency again, and I strongly advise others to avoid booking with them.
jaber al jaber
2 months ago
This was by far the worst travel agency I have ever dealt with. I paid one of the highest prices expecting premium service, but instead I received a ticket with extremely restrictive conditions—I couldn’t change my flight, couldn’t get a refund, and was never informed of these limitations before purchasing.
What made the experience even worse was the customer service. Every time I asked for help, no one was willing to assist me or provide a reasonable solution. The staff showed no concern for their customers and offered no meaningful support.
I feel completely misled and disappointed. Paying premium prices should come with premium service, not hidden restrictions and terrible customer support. I will never use this agency again, and I strongly advise others to avoid booking with them.
What made the experience even worse was the customer service. Every time I asked for help, no one was willing to assist me or provide a reasonable solution. The staff showed no concern for their customers and offered no meaningful support.
I feel completely misled and disappointed. Paying premium prices should come with premium service, not hidden restrictions and terrible customer support. I will never use this agency again, and I strongly advise others to avoid booking with them.
Jose Malave
3 months ago
Thank you for an absolutely incredible trip to Japan! Every detail was perfectly planned, from the accommodations and transportation to the unforgettable cultural experiences and amazing food.
A special thank you to our guide for their knowledge, professionalism, and enthusiasm, which made the journey even more memorable. This was truly one of the best travel experiences I've ever had, and I highly recommend it to anyone considering a trip to Japan.
Thank you again for an unforgettable adventure!
A special thank you to our guide for their knowledge, professionalism, and enthusiasm, which made the journey even more memorable. This was truly one of the best travel experiences I've ever had, and I highly recommend it to anyone considering a trip to Japan.
Thank you again for an unforgettable adventure!