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Sunset Travel & Cruise
Chicago IL, USA
Mark Ament
2 days ago
Latrissa was incredibly patient and showed me lots of options. I would highly recommend her to anyone for travel plan assistance. Five stars!!
Mark Ament
2 days ago
Latrissa was incredibly patient and showed me lots of options. I would highly recommend her to anyone for travel plan assistance. Five stars!!
Manny’s Top stock Picks Manny ‘s Stock
2 months ago
Ryan was the best travel agent my family and I ever had . Ryan was very courteous and professional.We went to the Bahia Príncipe Resort in Tulum, Mexico and Ryan answered all of many questions. I will always call Ryan at Sunset Travel and Cruise .for our vacations plans .
Manny’s Top stock Picks Manny ‘s Stock
2 months ago
Ryan was the best travel agent my family and I ever had . Ryan was very courteous and professional.We went to the Bahia Príncipe Resort in Tulum, Mexico and Ryan answered all of many questions. I will always call Ryan at Sunset Travel and Cruise .for our vacations plans .
jaber al jaber
2 months ago
This was by far the worst travel agency I have ever dealt with. I paid one of the highest prices expecting premium service, but instead I received a ticket with extremely restrictive conditions—I couldn’t change my flight, couldn’t get a refund, and was never informed of these limitations before purchasing.
What made the experience even worse was the customer service. Every time I asked for help, no one was willing to assist me or provide a reasonable solution. The staff showed no concern for their customers and offered no meaningful support.
I feel completely misled and disappointed. Paying premium prices should come with premium service, not hidden restrictions and terrible customer support. I will never use this agency again, and I strongly advise others to avoid booking with them.
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Call 773-929-8155 or email us here.